At Miss Mafia, we don’t just deliver fashion—we deliver an experience. Here’s everything you need to know about how your order gets from our hands to yours.

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Processing Times

• Orders are processed within 1–3 business days.
• Orders placed on weekends or public holidays will be processed the next business day.

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Shipping Methods & Costs

• We offer standard shipping on all orders—reliable, trackable, and efficient.
• Free shipping is available on orders over $75USD.
• Orders under $75 USD will have shipping costs calculated at checkout based on your location.

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Shipping to PO Boxes, Lockers, or Shared Office Spaces

While we do ship to PO Boxes, Parcel Lockers, and Shared Office Addresses, please note:

• These are considered high-risk delivery locations.
• We cannot guarantee replacements for lost or stolen packages delivered to these types of addresses.

Whenever possible, we recommend using a secure residential or business address.

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Non-Refundable Shipping Charges

Shipping charges are non-refundable unless the issue stems from:

• A damaged product, or
• An error on our part.

Change of mind or incorrect address submissions do not qualify for shipping refunds.

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Postage & Delivery Issues

Once your order has left our premises and is in the hands of the carrier, it becomes their responsibility.

We are not liable for:

• Delivery delays
• Lost or stolen packages
• Damages caused during transit
• Customs or weather-related disruptions

We’ll always help where we can—but please understand some issues are out of our control.

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Need Help?

Have questions about your order or shipment? We’ve got your back.

📧 Email: orders@missmafia.com

Our customer support team is ready to assist with shipping queries, returns, or general concerns.